Create Touchpoints That Delight, Reassure, and Inspire Loyalty
Every message you send is an opportunity to extend your hospitality — to make guests feel seen, valued, and excited before they even arrive.
The Done-for-You Guest Journey Email Templates provide beautifully crafted, boutique-specific emails that guide your guests seamlessly from enquiry to post-stay reflection — creating memories that begin long before check-in and last long after departure.
Pre-written email templates for every stage of the guest journey (enquiry, booking, pre-arrival, in-stay, post-stay)
Personalisation prompts to keep communication feeling authentic and bespoke
Elegant wording that reflects the spirit of boutique hospitality
Subject line ideas that encourage opens and engagement
Implementation tips for integrating with your booking or CRM systems
Looking to elevate multiple areas of your brand? Explore our curated bundle offers.
